Shipping policy

Orders are processed in the sequence they are received, typically within 48 hours. We prioritize processing and shipping your order promptly, so once an order is submitted, it cannot be altered. For more information, please refer to our order return process. If you require further assistance, don't hesitate to reach out to our customer service department: support@slowplayglobal.com.

Please note that we won't be able to choose which delivery service provider will handle each order. Assignment of carriers is based on the shipping address. After leaving our warehouse, our standard shipping service typically delivers your order within 4-14 business days, barring holiday seasons or unforeseen circumstances. Due to factors beyond our control, we can't guarantee delivery times. For additional assistance or to confirm details before placing an order, please contact our customer service department: support@slowplayglobal.com.

We are unable to ship to PO Boxes or FPO/APO addresses.

Standard Shipping:

Free shipping is available for all orders over $79.

For orders $79 and under, a flat shipping rate of $5.00 applies.