Shipping Policy

DOMESTIC ORDERS
Even though our goal is to bring SLOWPLAY to the whole world. Currently we only offer complimentary shipping for the listed countries and regions:

1. For all orders within the 48 contiguous United States, as well as Alaska, Hawaii, and Puerto Rico. Here's the full list of states SLOWPLAY currently ships to:

Pennsylvania, Oregon, Oklahoma, Alabama, Arizona, California, Arkansas, Connecticut, Colorado, Florida, Delaware, Vermont, Georgia, Utah, Texas, Idaho, Tennessee, South Dakota, Indiana, South Carolina, Illinois, Rhode Island, Kansas, Washington, Iowa, Virginia, Louisiana, Kentucky, Maryland, Maine, Michigan, Massachusetts, Mississippi, Minnesota, Montana, Missouri, District of Columbia, Nevada, Nebraska, Wyoming, New Jersey, Wisconsin, New Hampshire, West Virginia, New York, New Mexico, North Dakota, North Carolina, Ohio, Alaska, Hawaii, and Puerto Rico.

2.  For all orders within Europe, complimentary shipping is offered to the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

3. For all orders within Japan, complimentary shipping is offered to most prefectures except Okinawa. Remot shipping fee may applied for orders shipping to Okinawa.

4. For all orders within the United Kingdom and Australia, complimentary shipping is offered.

We will process your orders based on the time sequence of all order placed. Once the items have left our warehouse, our free shipping service usually takes 5-7 days to deliver your order, given that it is not during holiday season or impacted by other unexpected incidents. However, we are unable to guarantee a delivery date. If you have any question about the shipping status of your order, please feel free to get in touch via support@slowplayglobal.com or you may also contact specific carrier once your tracking information is updated for more details.

Please also note that we cannot ship to PO Boxes or any FPO/APO addresses.

 

For international shoppers from United Kingdom, Europe, or Japan, please redirect to the regional SLOWPLAY websites: https://www.slowplay.store/pages/slowplayglobal

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