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FAQs
SLOWPLAY ships to customers worldwide. We offer international shipping to most countries and regions. Shipping availability and delivery times may vary depending on your location. If you have any questions about shipping to a specific location, please don't hesitate to contact our customer support team.
We’re bummed if you’re not 100% satisfied with the items you received, and we gladly accept returns or exchanges within 15 days of receipt for most items in new condition. For more details, please visit https://www.slowplay.store/pages/return-policy.
Simply get in touch with our customer service representative by sending us your ticket in your account via support@slowplayglobal.com. Indicate which item(s) you would like to return and the reason for your return. We’ll get back to you within 48 hours.
To check on the status of an order, sign into your account on slowplay.store using the email address and password you used during checkout. Once you’re signed in, your order info and the shipping status are all there. You’re always welcome to reach out via support@slowplayglobal.com.
